Despite the fact that the hosting service offered by the different companies is relatively identical, each provider has a customized platform with its own modifications and ways to perform given things. In cases like this, an info-laden knowledge base will be stunningly helpful both for persons with little to no past experience and for technically skillful individuals who will at some point learn how specific operations are carried out, but will lose time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users loads of time and effort. The outcome is happier clients, as they can effortlessly find the info they’re looking for, and less work for the help desk team representatives, because usually most of the enquiries and problems that customers have are already listed in the knowledge base. On the condition that the articles are expertly written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages feature an elaborate knowledge base where you can find information about all the issues that you might confront and their resolutions. You can read how to set up and administer a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are accurate, but nevertheless you’re unable to send email messages, for instance. We’ve done our very best to be as comprehensive as possible and to encompass all the available options in order to save you time and to give you different solutions for every single problem. The knowledge base features educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you wish to see the full list of articles, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will permit you to access the thorough online documentation that we have prepared for you. The articles offer generic information on our web hosting services, educative tutorials about the separate functions that you can use, along with troubleshooting instructions that can help you fix common issues that you may bump into. The topics that we have covered include pretty much everything, from basic things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right side of the page that you are on, whilst the complete article archive is accessible through the dedicated Help section.