The service uptime is often disregarded by many people as they are looking for a new shared hosting provider, but it can often be a lot more significant in comparison with the actual plan attributes. It will not matter how good a plan is if the sites hosted in the account are offline for long periods. Such downtimes are generally penalized by search engines, not mentioning the fact that site visitors will most likely not return to a web site they experience problems with. For this reason, it is essential to look into the stability of the Internet hosting service before you get a new account to be sure that the prosperity of your Internet sites will not be determined by third-party elements, but entirely on their content and on your marketing campaigns.

Service Uptime Guarantee in Shared Hosting

When you purchase a shared hosting plan through us, we ensure that your sites are going to be working no less than 99.9% of the time. We have practically got rid of the hosting server downtime by using a sophisticated cloud hosting platform in which independent clusters of web servers handle each part of the overall service - files, databases, e-mail messages, and so on. In this way, if there is an issue with a web server, the other servers inside the cluster shall simply take over and your sites will not be affected the slightest bit. To prevent any infrastructure complications, we furthermore have diesel-powered backup generators and several independent Internet providers. Qualified professionals keep an eye on the web servers 24/7 to sort out any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

We guarantee 99.9% uptime for every single semi-dedicated server package purchased through our company. Forget about your web site being offline for any reason because we use a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to managing everything on just a single server and risking one service to take everything down, we've distributed the various services among their own groups of web servers. To put it differently, your files, database, e-mail messages, stats, and so on, are addressed by separate clusters, hence the failure of one machine will have no impact on the overall service or on your sites. A variety of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems will not affect your websites either. We also have hardware and software firewalls as well as a competent team of professionals to keep track of the incoming and outgoing traffic and to respond to every single software issue 24/7.

Service Uptime Guarantee in VPS

All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. We also employ new hardware for the physical servers in which the VPS accounts are created to avoid any chance of hardware failure and every part has been tested carefully. The security of your info is ensured by using enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your websites are going to be up and running virtually without any interruptions. Our skilled admins will resolve instantly any software issue which may show up, so even if there's a problem with another virtual private server account on the physical server, your VPS will not be affected. The server uptime is listed on our site and not concealed in our Terms of Service simply because we can keep our promise and provide you with an exceptionally dependable hosting service.

Service Uptime Guarantee in Dedicated Hosting

Our dedicated solutions feature a 99.9% hosting server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test out each and every server thoroughly before we hand it over to the client and we employ new hardware components in order to avoid any possibility of hardware troubles. Any unpredicted software troubles are going to be resolved promptly by our system administrators as they keep an eye on all of the web servers 24/7. To prevent infrastructural problems, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your sites are flooded, we can take action immediately and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper work of your Internet sites.