In the event that you have ever had a shared hosting account in the past or you have dealt with any other type of online service, you are probably aware from your personal experience that for many things it's better to talk to a live person on the telephone instead of exchange tickets or email messages. If you'd like to know more about a particular service before you buy it or if something small should be made, for instance, it is easier and a lot faster to do it in real time. If you're given the option to contact representatives over the phone, it's also very likely that you're working with a real web hosting supplier, not just a reseller. The type of support that you can get by phone may differ between different suppliers - from common matters to experienced technical support. Usually most suppliers supply pre-sales assistance and first level phone support, while more complicated technical matters are managed through e-mail and tickets.

Phone Support in Shared Hosting

If you decide to take advantage of one of our Linux shared hosting, you will be able to contact our customer support team over the telephone for 14 hours per day. We will help you select the best package for your sites because we believe that it is better to discuss this kind of matters with a live person. In case you already own an account, we can help you with any sales/billing questions and general matters, even with some technical troubles that don't involve a long time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming matters and have the entire correspondence in one place. We have phone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we offer. Since some issues are more difficult and time-consuming, you'll have to open a support ticket if you come across such a problem, but for all of the general, billing or small-scale tech issues you can always phone us and we will help you immediately so as to save you the time you will have to spend on opening a ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our leading-edge cloud platform or you're able to receive any other general information about our semi-dedicated services. We now have local numbers in the United States of America, the UK and Australia plus an international number, so you are able to call the one which is nearer to where you live.