Linux Dedicated Hosting
24x7x365 Technical Support Service

A Sixty–Minute Response Guarantee

Every help request you submit to us will be responded to within maximum sixty minutes. In case your trouble ticket or e–mail calls for further assistance from an admin, we will timely forward it and leave a note to let you know that your matter is being worked on. If you take advantage of our Administration Services package, all of the server management tasks included there will be carried out at a time that is suitable for you.

A Topflight Client Care Service

If you need any help using the Site Control Panel or with any of the applications that we’ve preinstalled on the dedicated web hosting server for you, don’t hesitate to get in touch with our technical support staff anytime via the ticketing system. Additionally, should you need assistance administering your server, you can make use of the Administration Services package, that includes OS updates on a weekly basis, software installation and problem troubleshooting services, server monitoring and rebooting services, data backup disk storage space, etc.

A User–Friendly Help Section

Our Site Control Panel is pre–installed for each Linux dedicated servers hosting package. Among its functions is a very time and effort–saving integrated knowledgebase that will walk you step by step on all the tasks that you can perform. Most of the help articles have video versions which show all the tasks that you can carry out in a highly illustrative manner. You will find all the instructional articles and the video tutorials in the upper right corner of each section of the Site Control Panel.